SUPPORT TICKET

Submit an Issue / Contact Support

If you encounter errors, rate-limit confusion, or plan and billing questions while integrating Tabicon, submit details here. We usually reply by email within one business day.

Contact Email Please provide your frequently used email. Replies will be sent there.

Issue Category

Issue Subject

Detailed Description

After submission, a ticket is created automatically and emailed to operations. For urgent issues, email directly at administrator mailbox.

Response SLA

First responseWithin 1 business day
Critical incidentsPriority handling
Progress updatesEmail synchronized

Ticket Tips

More complete context means faster diagnosis. Include these details in your ticket:

Target domain and call time
Full request URL (key can be masked)
Returned status code and error message
Expected result or screenshots

Contact Channels

Support Email：Administrator mailbox (configure in system settings)
Working Hours：Weekdays 09:00 - 18:00 (UTC+8)